Behind every stable SAP environment is a consultant managing issues, monitoring performance, implementing improvements, and guiding users.
This concise breakdown of responsibilities gives new and experienced consultants a crystal-clear view of what’s expected in AMS/support environments:
✅ Resolve user tickets efficiently
✅ Monitor background jobs and system health
✅ Implement minor enhancements
✅ Train and support users
✅ Perform deep root cause analysis and permanent fixes
This isn’t just a checklist — it’s your survival guide to thriving in SAP support roles.
